Failed Test? Next Steps
Device didn't pass? Don't worry — it happens. We explain what failed, walk you through your options, and re-test.
Backflow assemblies have springs, seals, and check valves that wear out over time — usually without any sign, because the water still runs normally. So a failed test is common, especially on older devices. It simply means the device needs attention before it can keep protecting your water.
When a device fails, we show you exactly which part didn't hold and what that means, in plain language — no jargon and no pressure. Then we walk you through your options and the next steps to get it working again.
Once the device has been sorted, we come back to re-test it and file the passing report with the County, so you finish compliant and your water stays protected. Got a failed report and not sure where to start? Tell us what it says and we'll help you figure it out.
Common questions
Other services
View allResidential Backflow Testing
Certified annual testing for home irrigation, pool, and fire assemblies — booked in minutes, filed for you.
Commercial Backflow Testing
Testing and compliance for restaurants, HOAs, medical, industrial, and multi-assembly sites — scheduled around your hours.
Annual Recertification & Compliance
We track your due dates and keep every assembly compliant, year after year — so you never think about it.
Ready to keep your water safe?
Book a certified backflow test in a couple of clicks, or call and talk to a local plumber. We'll handle the rest — including next year's reminder.